FREE standard delivery offered for total purchase over JPY20,000. For orders less than JPY20,000, shipping fee will calculated based on the delivery destination. We will provide you with a tracking number by e-mail when the order is ready to ship.
Delivery fee will be calculated based on the delivery destination. We will provide you a tracking number by e-mail when the order is ready to ship.
We promise to send the products out within 4 working days from the time we receive the order.
Deliveries facilitated by Japan Post with tracking numbers. The exact delivery time frame may differ and is subjected to the respective delivery partners.
|Asia||Standard||1-2 weeks||Free* or 1,500JPY|
|Oceania, North/Central America, Middle East||Standard||1-3 weeks||Free* or 2,000JPY|
|Europe||Standard||1-3 weeks||Free* or 2,000JPY|
|South America, Africa||Standard||2-3 weeks||Free* or 2,500JPY|
Change / Cancel Orders
Orders cannot be cancelled or changed after the "Shipping confirmation" notification is received. If you do need to cancel or change your order, please contact us immediately at firstname.lastname@example.org.
Taxes and Duties
- All international orders may be subject to taxes and duties.
- All applicable customs, taxes, import duties and collection fees are the responsibility of the customer.
- Customs authorities require that we state the value of your order directly on your package(s).
- Customs agents have the right to release or deny release of your package(s), and in rare cases, they may also delay delivery.
- Taxes and fees are based on many factors, including location, material, item value, etc.
- The amount of taxes due is determined solely by the government.
- Some countries may require additional fees paid Collect on Delivery (COD).
- If your order requires these additional charges, they must be paid by you in order for your package to clear customs.
- These fees are paid to the local carrier, not collected by BODYARTJAPAN/BODYARTWEBSTORE.