Return / Exchange

Return and Exchange Policy

  • You can return your item within 10 working days.
  • We only accept returns. NO EXCHANGE.
  • Sale items CANNOT be refunded.
  • Underwear, socks, yoga mat cannot be returned for hygiene reasons.
  • Gift cards cannot be refund or exchanged.
  • To complete your return, we require a receipt or proof of purchase.
  • To be eligible for a return, your item must be unused, unwashed, with tags still attached, and in the same condition that you received it.
  • It must also be desired in the original packaging.
  • All goods will be inspected on return. If item in an unsuitable condition, we may have to send it back to you.
  • If you received wrong color/size or defective item, please contact us at: contact form or send email to info@bodyartwebstore.com.
  • Shipping costs are NON-REFUNDABLE.

 

 How to Return

Please send us an email at info@bodyartwebstore.com telling us the details before you take any action.

Returning Shipping Fee
Shipping costs must be covered by the customer# .

# Shipping costs are non-refundable. Please choose a reliable shipping company, we will not take any responsibility of missing during the delivery.

 


Late or missing reply

If you haven’t heard from us within 3 business days, please kindly contact us at info@bodyartwebstore.com.

 


Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.